Last weekend I ordered a couple of things with Amazon Prime. They were supposed to be delivered on Tuesday, but Tuesday afternoon I got an e-mail saying my items were delayed because they’d been delivered to the wrong carrier facility. Okay, unusual but not a big deal; I wasn’t in a hurry to get them, really.
Tuesday night I got another e-mail, this time saying my package wouldn’t be delivered at all because it had been damaged. Moreover, it was being returned to the sender and my credit card would be credited.
Which is weird, because Amazon’s site said that both items I’d ordered were still available. Why refund my money rather than send me new items?
Anyway, Thursday I get another e-mail , saying that one of the two items is out for delivery. Yeeeeaaaahhhh, I didn’t believe them. It never showed up. My guess is that it was actually out for delivery to be returned to the sender, and their system didn’t handle that well.
The refund hit my card today, backdated to Thursday. So that was weird, too.
Anyway, I still want the items, so I guess I’ll order them again. One of them was from a small vendor, although it was supposedly shipped by Amazon, but I have a feeling that both items were really shipped by that vendor, and something went wrong somehow. I dunno. Maybe I’ll order them separately this time. Because Amazon Prime means not having to hit a threshold to get free shipping.